Frequently Asked Questions
Answers to common questions about our care, funding, carers and referrals. Cannot find what you need? Talk to our team.
Getting started
Call us or send an enquiry. We arrange a free, no obligation assessment, agree a personalised care plan and match you with carers.
Costs and funding
Care may be self funded, arranged by the local authority, paid through a direct payment or funded by the NHS in some cases. We can explain the options during your assessment.
Carers and quality
Every carer is DBS checked, referenced, inducted in line with the Care Certificate and supported with shadow shifts, supervision and ongoing training.
Supported living
You have your own home and tenancy, with care and support arranged separately around your needs.
For professionals
Use our Professional Referral form or call our team. We respond with availability and next steps.