Privacy Policy
This policy explains how Auxin Healthcare collects, uses and protects your personal information. A full policy reviewed by the client will be published before launch.
Who we are
Auxin Healthcare is a care provider based in Spalding, Lincolnshire. You can contact us on 07482 130099 or at info@auxinhealthcare.co.uk.
Information we collect
When you contact us or send an enquiry, we collect the details you provide, such as your name, contact details, and information about the care you are enquiring about. We ask you not to include medical records or diagnoses in web forms.
How we use your information
- To respond to your enquiry and arrange a free assessment
- To provide and manage care and support
- To meet our legal and regulatory duties
Lawful basis
We rely on your consent for enquiries, and on legitimate interests, contract and legal obligations where we provide care. Special category (health) data is handled under the conditions in data protection law relating to health and social care.
Sharing your information
We only share your information with your consent, or where required to keep someone safe or meet a legal duty, for example with healthcare professionals or safeguarding teams.
Your rights
You have rights over your personal data, including access, correction and erasure. To exercise them, contact us using the details above. You can also complain to the Information Commissioner's Office.
How long we keep it
We keep enquiry and care records only for as long as necessary, in line with our retention schedule and legal requirements.
This page is under review and will be finalised before launch.