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How Your Care Starts With Auxin

Getting started is simple, and we guide you through every step. Here is what to expect from your first call to your first visit and beyond.

Book a Free Care Assessment
Registered with the Care Quality CommissionLocal team based in SpaldingFree, no obligation assessmentPersonalised care plansFamilies kept informed, with consent

Your Journey Into Care

1

Enquiry

Call or send an enquiry. We listen and answer your questions.

2

Free home assessment

We visit to understand needs, routines, the home and any risks.

3

Personalised care plan

We write a plan in plain English, built around the person.

4

Carer matching

We match a small, consistent team and introduce them first.

5

Care begins

Your carers arrive as planned, and we settle everyone in.

After care begins we review your plan regularly and whenever your needs change, always with your consent.

Questions About Starting Care

Once we have completed your free assessment and agreed your care plan, we aim to start as soon as possible. We will give you a realistic start date at the assessment.